Question 1

Do you have a physical shop?

Accepted Answer

At this point in time, no we don’t have a physical retail shop. We operate out of our wholesale facility in Mt. Roskill, Auckland, however you can find us our weekend markets (Howick Village Market and Clevedon Village Farmers Market)

Question 2

Do you sell anywhere apart from the markets?

Accepted Answer

We supply to a number of stores around Auckland with our Frozen pretzels and standard pretzels (Sweet Cinnamon, Rock Salt and Classic Cheese)

Question 3

Do you sell direct to the public?

Accepted Answer

At this point in time, we do not sell direct to the public (excluding our weekend markets)

Question 4

What is the shelf life of your soft pretzels?

Accepted Answer

Our pretzels are best to be eaten on the first day. This is because we don’t have any added preservatives and due to the nature of pretzels they can get firm after the first couple days.
You can however toast them or reheat our pretzels the next day to soften the dough.

Question 5

Are your pretzels vegan, dairy free or gluten free?"

Accepted Answer

No, we have not yet perfected a recipe for gluten free or dairy free pretzels.
We are working on a vegan recipe but it will be some time until it is ready.

Question 6

Do your pretzels contain eggs?

Accepted Answer

Our pretzel dough does NOT contain eggs.
However, our Apple Cinnamon and New York Cheesecake do contain traces of eggs.